Frequently Asked Questions

Tribe360i is a comprehensive digital ecosystem that combines secure finance, social communication, and lifestyle features in one platform. Unlike traditional apps that focus on just one area, we integrate blockchain-secured wallets, peer-to-peer lending, encrypted communication, and lifestyle tools while rewarding you for every transaction.

You have two ways to create an account. Option One requires an invitation from an existing user. Your Second Option is signing up through this link.
Once invited, you’ll complete our secure registration process, verify your identity through KYC, and set up your digital wallet. The entire process typically takes 10-15 minutes.

Tribe360i is available in 190+ countries worldwide. Some features may vary by region due to local regulations, but core functionality including wallets, messaging, and peer-to-peer lending (premium account feature) is accessible globally.

Not at all! While Tribe360i supports cryptocurrency, it’s designed for everyone. You can use traditional currencies, send money like any banking app, and gradually explore crypto features as you become comfortable.

Free accounts provide basic wallet and communication features. Platinum accounts (from $49.99) unlock Tribe Coin rewards, reduced fees, advanced lending features, and priority support.

Your funds exist on the blockchain with high-grade encryption, not in traditional bank accounts. We use end-to-end encryption for all communications, multi-factor authentication, and your assets are protected by the same technology securing billions in cryptocurrency worldwide.

You can recover your account using your verified email and security questions. For your self-custody Vault wallet, you’ll need your backup recovery phrase, which is why we emphasize securely storing it during setup.

No. Your communications are end-to-end encrypted, and transaction details are secured on the blockchain. We can’t access your private messages, and your financial data is protected by the same privacy standards as major cryptocurrency platforms.

All users complete comprehensive KYC verification, transactions are secured by blockchain technology, and our AI monitoring systems detect suspicious activity. We also provide education resources to help users identify and avoid common scams.

Immediately change your password, review your recent activity, and contact our security team. We provide 24/7 security support and can help secure your account and investigate any suspicious activity.

Borrowers create loan requests with their preferred terms and collateral (if any). Verified lenders review these requests and choose which loans to fund. The platform handles all payments, agreements, and collateral management automatically.

You can use cryptocurrency (Bitcoin, Ethereum, etc.), stablecoins, other pre-approved assets, or apply for unsecured loans based on your platform reputation. Different collateral types have different maximum loan amounts.

Platinum members earn one Tribe Coin for each transaction (payments, transfers, exchanges, invites etc.). Coin value fluctuates based on platform activity, with 20% of all transaction fees contributing to the coin’s value. You can exchange coins for USDT anytime.

Fees vary by transaction type, typically ranging from 0.2% to 6%. Cryptocurrency deposits are free, and Platinum members receive significant fee reductions. All fees are transparent and displayed before confirmation.

Internal transfers between Tribe360i users are instant. Cryptocurrency withdrawals process within 10-60 minutes, while bank transfers typically take 1-3 business days. Emergency withdrawals may be available for urgent situations.

Tribe Social lets you securely discuss financial matters, coordinate group investments, share payment links, and communicate about loans—all with end-to-end encryption. It’s designed specifically for users who need to mix financial and personal conversations safely.

Yes! All calls and messages through Tribe Social are free worldwide as long as you have an internet connection. There are no international fees, carrier charges, or per-minute costs.

Yes, you can use Tribe Social for communication only. However, the integration between communication and financial tools is where Tribe360i really shines, allowing secure coordination of financial activities within your trusted network.

Tribe360i works currently on web browsers (Chrome, Firefox, Safari, Edge). All features sync across devices, so you can start a conversation on your phone and continue on your computer. iOS and Android mobile apps are currently under development.

We offer weekday chat support through the platform, comprehensive help documentation. Platinum members receive priority support with faster response times. You can always send a chat message, or submit a ticket through your account dashboard.

You can modify most settings directly in your account dashboard. Some changes (like withdrawal addresses or security settings) require additional verification for your protection.

Yes, you can export detailed transaction histories in multiple formats (CSV, PDF) suitable for tax preparation and accounting. All reports include the necessary details for financial record-keeping.

Your funds remain secure on the blockchain even if our platform is temporarily unavailable. We maintain redundant systems and disaster recovery protocols to minimize downtime, and your self-custody Vault wallet is always accessible regardless of platform status.